Privacy Policy
This policy describes how Bellaby (bellaby-us.com) collects, uses and shares your personal information when you visit or make a purchase from our store.
1. Information we collect
When you make a purchase, we collect the information you provide: name, shipping and billing address, email address, phone number and payment details. Payment details are processed securely by our payment providers and never stored on our servers.
When you browse the store, we automatically collect certain information about your device: IP address, browser, time zone and pages viewed, using cookies and similar technologies.
2. How we use it
- To fulfill your order: payment, shipping, order confirmations and tracking emails.
- To provide customer support and handle returns under our 30-night trial.
- To send you marketing emails if you opted in. You can unsubscribe at any time with the link at the bottom of every email.
- To improve the store and measure advertising, including through analytics and advertising pixels.
3. Who we share it with
We share your information only with service providers who need it to run the store: Shopify (our e-commerce platform), payment processors, shipping carriers, and advertising and analytics platforms such as Meta and Google. We never sell your personal information to third parties for money.
4. Cookies and advertising
We use cookies and pixels to keep your cart working, understand how the site is used and measure our ads. You can control cookies through your browser settings. To opt out of interest-based advertising, visit optout.aboutads.info.
5. Your California privacy rights (CCPA/CPRA)
If you are a California resident, you have the right to know what personal information we collect, to request its deletion, to correct it, and to opt out of its sale or sharing for cross-context behavioral advertising. To exercise any of these rights, email contact@bellaby-us.com. We will never discriminate against you for exercising them.
6. Children
Our products are designed for children, but our store and communications are intended for parents and adults. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us personal information, contact us and we will delete it.
7. Data retention
We keep your order information for as long as needed to provide the service and comply with legal obligations (accounting, tax), then delete or anonymize it.
8. Changes and contact
We may update this policy from time to time. Questions or requests: contact@bellaby-us.com, or by mail at Bellaby, 5 Allée des Choucas, 74940 Annecy, France.